– ﺻﻨﺪوق ﺴﺖ ﺻﻮﺗﻲ (Voice Mail)
– ﻛﻨﻔﺮاﻧﺲ ﺗﻠﻔﻨﻲ (Call Conferencing)
– ﺿﺒﻂ ﻣﻜﺎﻟﻤﺎت (Call Recording)
– ﺳﻴﺴﺘﻢ ﺰارش ﻴﺮی آﻧﻼﻳﻦ و آﻓﻼﻳﻦ (Call Logger and Reporting)
– ﺻﺪور ﺻﻮرﺗﺤﺴﺎب ﻣﻜﺎﻟﻤﺎت (Accounting and Billing)
– ﻧﻈﺎرت ﺑﺮ ﻋﻤﻠﻜﺮد ﻛﺎرﻛﻨﺎن (Monitoring)
– ﻣﻨﺸﻲ ﺗﻠﻔﻨﻲ ﻣﺤﺎوره ای (IVR)
– ارﺗﺒﺎط دو ﺳﻮﻳﻪ ﺑﺎ ﺑﺎﻧﻚ ﻫﺎی اﻃﻼﻋﺎﺗﻲ (Inbound and Outbound)
– ﻳﻜﺎرﻪ ﺳﺎزی ﺑﺎ CRM و ﺳﺎﻳﺮ ﻧﺮم اﻓﺰار ﻫﺎی ﺳﺎزﻣﺎﻧﻲ (CRM Integration)
– ﻳﻜﺎرﻪ ﺳﺎزی ﺑﺎ ﺳﺮوﻳﺲ ﻫﺎی (SMS ،Email ،Fax و Office tools Integration )
– ﻛﻨﻔﺮاﻧﺲ وﻳﺪﺋﻮﻳﻲ (Video Conferencing)
– ﺳﻴﺴﺘﻢ ﻴﺎم رﺳﺎن ﻳﻜﺎرﻪ (Unified Messaging)
درباره این سایت